WARNINGThis page is considered a work in progress and is more for example than truth.
Backup Product Matrix
Feature Matrix - Core Updated: Mar 2025 / Feature Data is updated daily.
ConnectWise | Datto | N-able | NinjaOne | |
|---|---|---|---|---|
Placeholder | Placeholder | Placeholder | Placeholder | |
| Company | ||||
Parent Parent Company | ✗ | ✗ | ✗ | ✗ |
Employee Size Size of the company or division | ✗ | ✗ | ✗ | ✗ |
Founded Year the company was founded | ✗ | ✗ | ✗ | ✗ |
Headquarters Location of company headquarters | ✗ | ✗ | ✗ | ✗ |
Public/Private Whether the company is publicly traded or privately held | ✗ | ✗ | ✗ | ✗ |
Acquisition Details about any acquisitions | ✗ | ✗ | ✗ | ✗ |
| Architecture | ||||
Cloud Cloud-based deployment option | ✗ | ✗ | ✗ | ✗ |
On Premises On-premises deployment option | ✗ | ✗ | ✗ | ✗ |
Hybrid Supports both cloud and on-premises deployment options | ✗ | ✗ | ✗ | ✗ |
SaaS Software as a Service delivery model | ✗ | ✗ | ✗ | ✗ |
Private Cloud Ability to deploy in a private cloud environment | ✗ | ✗ | ✗ | ✗ |
Multi-Tenant Multi-tenant architecture for MSPs | ✗ | ✗ | ✗ | ✗ |
White Label Ability to rebrand the solution with your own branding | ✗ | ✗ | ✗ | ✗ |
API Access Provides API for custom integrations | ✗ | ✗ | ✗ | ✗ |
| Backup Sources | ||||
Windows Server Support for Windows Server operating systems | ✗ | ✗ | ✗ | ✗ |
Windows Desktop Support for Windows desktop operating systems | ✗ | ✗ | ✗ | ✗ |
macOS Support for macOS operating systems | ✗ | ✗ | ✗ | ✗ |
Linux Support for Linux operating systems | ✗ | ✗ | ✗ | ✗ |
Unix Support for Unix operating systems | ✗ | ✗ | ✗ | ✗ |
VMware Support for VMware virtual environments | ✗ | ✗ | ✗ | ✗ |
Hyper-V Support for Microsoft Hyper-V virtual environments | ✗ | ✗ | ✗ | ✗ |
Azure VMs Support for Microsoft Azure virtual machines | ✗ | ✗ | ✗ | ✗ |
AWS EC2 Support for Amazon EC2 instances | ✗ | ✗ | ✗ | ✗ |
Google Compute Support for Google Compute Engine instances | ✗ | ✗ | ✗ | ✗ |
Physical Servers Support for physical server backups | ✗ | ✗ | ✗ | ✗ |
NAS Devices Support for Network Attached Storage devices | ✗ | ✗ | ✗ | ✗ |
SAN Devices Support for Storage Area Network devices | ✗ | ✗ | ✗ | ✗ |
Microsoft 365 Support for Microsoft 365 data (Exchange, SharePoint, OneDrive) | ✗ | ✗ | ✗ | ✗ |
Exchange Server Support for on-premises Exchange Server | ✗ | ✗ | ✗ | ✗ |
SharePoint Support for on-premises SharePoint | ✗ | ✗ | ✗ | ✗ |
Google Workspace Support for Google Workspace (Gmail, Drive, etc.) | ✗ | ✗ | ✗ | ✗ |
MySQL Support for MySQL databases | ✗ | ✗ | ✗ | ✗ |
MS SQL Support for Microsoft SQL Server databases | ✗ | ✗ | ✗ | ✗ |
Oracle Support for Oracle databases | ✗ | ✗ | ✗ | ✗ |
PostgreSQL Support for PostgreSQL databases | ✗ | ✗ | ✗ | ✗ |
MongoDB Support for MongoDB databases | ✗ | ✗ | ✗ | ✗ |
Containers Support for container environments (Docker, Kubernetes) | ✗ | ✗ | ✗ | ✗ |
Mobile Devices Support for mobile device backups | ✗ | ✗ | ✗ | ✗ |
| Backup Features | ||||
File & Folder File and folder level backups | ✗ | ✗ | ✗ | ✗ |
Image-Based Full system image backups | ✗ | ✗ | ✗ | ✗ |
Incremental Incremental backup capability | ✗ | ✗ | ✗ | ✗ |
Differential Differential backup capability | ✗ | ✗ | ✗ | ✗ |
Continuous Continuous data protection (CDP) | ✗ | ✗ | ✗ | ✗ |
Synthetic Full Ability to create synthetic full backups | ✗ | ✗ | ✗ | ✗ |
Deduplication Data deduplication to reduce storage requirements | ✗ | ✗ | ✗ | ✗ |
Compression Data compression to reduce storage requirements | ✗ | ✗ | ✗ | ✗ |
Encryption Data encryption for security | ✗ | ✗ | ✗ | ✗ |
Client-Side Encryption Encryption performed on the client before transmission | ✗ | ✗ | ✗ | ✗ |
In-Transit Encryption Encryption of data during transmission | ✗ | ✗ | ✗ | ✗ |
At-Rest Encryption Encryption of stored backup data | ✗ | ✗ | ✗ | ✗ |
Encryption Key Management Options for managing encryption keys | ✗ | ✗ | ✗ | ✗ |
Versioning Ability to maintain multiple versions of backups | ✗ | ✗ | ✗ | ✗ |
Retention Policies Configurable retention policies | ✗ | ✗ | ✗ | ✗ |
Scheduling Flexible backup scheduling options | ✗ | ✗ | ✗ | ✗ |
Bandwidth Throttling Control bandwidth usage during backups | ✗ | ✗ | ✗ | ✗ |
Block-Level Block-level backup capability | ✗ | ✗ | ✗ | ✗ |
Application-Aware Application-aware backup processing | ✗ | ✗ | ✗ | ✗ |
VSS Integration Volume Shadow Copy Service integration | ✗ | ✗ | ✗ | ✗ |
Open File Backup Ability to back up files that are in use | ✗ | ✗ | ✗ | ✗ |
Bare Metal Recovery Restore to dissimilar hardware | ✗ | ✗ | ✗ | ✗ |
Granular Recovery Recover individual files or objects without full restore | ✗ | ✗ | ✗ | ✗ |
Instant Recovery Ability to instantly mount and use backups | ✗ | ✗ | ✗ | ✗ |
Self-Service Portal Portal for end-users to perform their own restores | ✗ | ✗ | ✗ | ✗ |
| Disaster Recovery | ||||
Local Virtualization Ability to virtualize backups locally | ✗ | ✗ | ✗ | ✗ |
Cloud Virtualization Ability to virtualize backups in the cloud | ✗ | ✗ | ✗ | ✗ |
Automated DR Testing Automated disaster recovery testing | ✗ | ✗ | ✗ | ✗ |
DR Orchestration Orchestration of disaster recovery processes | ✗ | ✗ | ✗ | ✗ |
Failover Automated failover capability | ✗ | ✗ | ✗ | ✗ |
Failback Automated failback capability | ✗ | ✗ | ✗ | ✗ |
RPO Customization Customizable Recovery Point Objectives | ✗ | ✗ | ✗ | ✗ |
RTO Customization Customizable Recovery Time Objectives | ✗ | ✗ | ✗ | ✗ |
Site-to-Site Replication Replication between different sites | ✗ | ✗ | ✗ | ✗ |
Cross-Hypervisor Recovery Recover across different hypervisor platforms | ✗ | ✗ | ✗ | ✗ |
DR Runbooks Support for disaster recovery runbooks | ✗ | ✗ | ✗ | ✗ |
DR Documentation Tools for disaster recovery documentation | ✗ | ✗ | ✗ | ✗ |
| Storage & Archiving | ||||
Local Storage Support for local storage targets | ✗ | ✗ | ✗ | ✗ |
Cloud Storage Support for cloud storage targets | ✗ | ✗ | ✗ | ✗ |
Tape Support Support for tape backup devices | ✗ | ✗ | ✗ | ✗ |
Immutable Storage Support for immutable storage to prevent tampering | ✗ | ✗ | ✗ | ✗ |
WORM Storage Write Once Read Many storage support | ✗ | ✗ | ✗ | ✗ |
Tiered Storage Support for storage tiering | ✗ | ✗ | ✗ | ✗ |
Archiving Long-term archiving capabilities | ✗ | ✗ | ✗ | ✗ |
Storage Seeding Physical seeding of initial backups | ✗ | ✗ | ✗ | ✗ |
Bring Your Own Storage Ability to use your own storage infrastructure | ✗ | ✗ | ✗ | ✗ |
Multi-Cloud Support Support for multiple cloud storage providers | ✗ | ✗ | ✗ | ✗ |
Azure Storage Support for Microsoft Azure storage | ✗ | ✗ | ✗ | ✗ |
AWS Storage Support for Amazon S3 and Glacier storage | ✗ | ✗ | ✗ | ✗ |
Google Storage Support for Google Cloud Storage | ✗ | ✗ | ✗ | ✗ |
Wasabi Support for Wasabi cloud storage | ✗ | ✗ | ✗ | ✗ |
Backblaze Support for Backblaze B2 cloud storage | ✗ | ✗ | ✗ | ✗ |
| Security & Compliance | ||||
Multi-Factor Authentication Support for multi-factor authentication | ✗ | ✗ | ✗ | ✗ |
Role-Based Access Control Granular role-based access controls | ✗ | ✗ | ✗ | ✗ |
Audit Logging Comprehensive audit logging | ✗ | ✗ | ✗ | ✗ |
Compliance Reporting Reports for compliance purposes | ✗ | ✗ | ✗ | ✗ |
HIPAA Compliance Health Insurance Portability and Accountability Act compliance | ✗ | ✗ | ✗ | ✗ |
GDPR Compliance General Data Protection Regulation compliance | ✗ | ✗ | ✗ | ✗ |
SOC 2 Compliance Service Organization Control 2 compliance | ✗ | ✗ | ✗ | ✗ |
Ransomware Detection Ability to detect potential ransomware activity | ✗ | ✗ | ✗ | ✗ |
Ransomware Protection Features to protect against ransomware | ✗ | ✗ | ✗ | ✗ |
Air Gap Air-gapped backup capabilities | ✗ | ✗ | ✗ | ✗ |
Data Isolation Isolation of backup data for security | ✗ | ✗ | ✗ | ✗ |
Data Sovereignty Controls for data sovereignty requirements | ✗ | ✗ | ✗ | ✗ |
| Management & Monitoring | ||||
Centralized Management Single console for managing all backups | ✗ | ✗ | ✗ | ✗ |
Multi-Site Management Manage backups across multiple sites | ✗ | ✗ | ✗ | ✗ |
Monitoring Real-time monitoring of backup operations | ✗ | ✗ | ✗ | ✗ |
Alerting Configurable alerts for backup issues | ✗ | ✗ | ✗ | ✗ |
Reporting Comprehensive reporting capabilities | ✗ | ✗ | ✗ | ✗ |
Custom Reporting Ability to create custom reports | ✗ | ✗ | ✗ | ✗ |
Scheduled Reports Automatically generate and send reports | ✗ | ✗ | ✗ | ✗ |
Dashboard Visual dashboard for backup status | ✗ | ✗ | ✗ | ✗ |
Health Checks Automated backup health checks | ✗ | ✗ | ✗ | ✗ |
Backup Verification Verification that backups are valid and restorable | ✗ | ✗ | ✗ | ✗ |
Capacity Planning Tools for storage capacity planning | ✗ | ✗ | ✗ | ✗ |
Mobile App Mobile application for management and monitoring | ✗ | ✗ | ✗ | ✗ |
| Integration | ||||
PSA Integration Integration with Professional Services Automation tools | ✗ | ✗ | ✗ | ✗ |
RMM Integration Integration with Remote Monitoring and Management tools | ✗ | ✗ | ✗ | ✗ |
ConnectWise Manage Integration with ConnectWise Manage | ✗ | ✗ | ✗ | ✗ |
Autotask Integration with Autotask PSA | ✗ | ✗ | ✗ | ✗ |
Syncro Integration with Syncro | ✗ | ✗ | ✗ | ✗ |
Datto RMM Integration with Datto RMM | ✗ | ✗ | ✗ | ✗ |
N-central Integration with N-able N-central | ✗ | ✗ | ✗ | ✗ |
ConnectWise Automate Integration with ConnectWise Automate | ✗ | ✗ | ✗ | ✗ |
NinjaRMM Integration with NinjaRMM | ✗ | ✗ | ✗ | ✗ |
Email Notifications Email notification capabilities | ✗ | ✗ | ✗ | ✗ |
SMS Notifications SMS notification capabilities | ✗ | ✗ | ✗ | ✗ |
Webhook Support Support for webhooks for custom integrations | ✗ | ✗ | ✗ | ✗ |
SNMP Support Support for Simple Network Management Protocol | ✗ | ✗ | ✗ | ✗ |
| Pricing & Licensing | ||||
Per Device Pricing based on number of devices | ✗ | ✗ | ✗ | ✗ |
Per User Pricing based on number of users | ✗ | ✗ | ✗ | ✗ |
Per GB Pricing based on storage used | ✗ | ✗ | ✗ | ✗ |
Capacity-Based Pricing based on total capacity | ✗ | ✗ | ✗ | ✗ |
Unlimited Storage Unlimited storage options | ✗ | ✗ | ✗ | ✗ |
Free Tier Availability of a free tier or version | ✗ | ✗ | ✗ | ✗ |
Trial Available Availability of a free trial | ✗ | ✗ | ✗ | ✗ |
Monthly Billing Option for monthly billing | ✗ | ✗ | ✗ | ✗ |
Annual Billing Option for annual billing | ✗ | ✗ | ✗ | ✗ |
Usage-Based Pay-as-you-go pricing model | ✗ | ✗ | ✗ | ✗ |
MSP Pricing Special pricing for Managed Service Providers | ✗ | ✗ | ✗ | ✗ |