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Documentation Product Matrix
Feature Matrix - Core Updated: Oct 2025 / Feature Data is updated daily.
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Atlassian
OpenText
Hudu
ITBoost
ITGlue
Notion
Obsidian
Microsoft
✓
Available
✗
Not available
Limited
Limited feature in some aspect
Built-in
Feature is built into the product
Integration
Available via integration with another product
Plugin/Add-on
Available via plugin or add-on, may require additional subscription
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Last Updated
Last Updated date. If missing, data is not confirmed to be current.
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Atlassian | OpenText | Hudu | ITBoost | ITGlue | Notion | Microsoft | |
|---|---|---|---|---|---|---|---|
| Confluence | Documentum | Hudu | ITBoost | ITGlue | Notion | SharePoint | |
| — | — | — | — | — | — | — | |
| Company | |||||||
Parent Parent Company | Atlassian Corporation | OpenText Corporation | Hudu, Inc. | ITBoost, Inc. | Kaseya Limited | Notion Labs, Inc. | Microsoft Corporation |
Employee Size Size of the company or division | 10,000+ employees | 15,000+ employees | 50-100 employees | 50-100 employees | 4,000+ employees | 500+ employees | 220,000+ employees |
Founded Year the company was founded | 2002 | 1990 | 2019 | 2016 | 2012 | 2016 | 1975 |
Headquarters Location of company headquarters | Sydney, Australia | Waterloo, Ontario, Canada | United States | United States | Dublin, Ireland | San Francisco, California, USA | Redmond, Washington, USA |
Public/Private Whether the company is publicly traded or privately held | Public (NASDAQ: TEAM) | Public (NASDAQ: OTEX) | Private | Private | Private | Private | Public (NASDAQ: MSFT) |
Acquisition Details about any acquisitions | None | Acquired Documentum from EMC in 2016 | None | None | Acquired by Kaseya in 2019 | None | None (Founded by Bill Gates and Paul Allen) |
| Architecture & Deployment | |||||||
Cloud Cloud-based deployment option | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
On Premises On-premises deployment option | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Hybrid Supports both cloud and on-premises deployment options | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
SaaS Software as a Service delivery model | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Private Cloud Ability to deploy in a private cloud environment | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Multi-Tenant Multi-tenant architecture for MSPs | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
White Label Ability to rebrand the solution with your own branding | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
API Access Provides API for custom integrations | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Mobile App Dedicated mobile application for access | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Core Documentation Features | |||||||
Password Management Secure password storage and management | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Credential Vault Encrypted storage for sensitive credentials | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Password Sharing Secure sharing of passwords with team members | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Password Generator Built-in password generation tools | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Password Policies Enforce password complexity requirements | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Storage Store and organize documentation files | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
File Attachments Attach files to documentation entries | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Version Control Track changes and maintain document versions | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Templates Pre-built templates for common documentation | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Custom Fields Create custom fields for documentation | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Categories Organize documents by categories | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Tags Tag documents for better organization | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Search Full-text search across all documentation | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Advanced Search Advanced search with filters and operators | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Linking Link related documents together | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Document Relationships Define relationships between documents | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Client Management | |||||||
Client Portals Dedicated portals for client access | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Branding Customize portals with client branding | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Access Control Control what clients can see and access | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Communication Tools for client communication | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Notifications Notify clients of updates and changes | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Feedback Collect feedback from clients | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Surveys Create and manage client surveys | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Client Knowledge Base Separate knowledge base for clients | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Asset Management | |||||||
Asset Tracking Track IT assets and equipment | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Inventory Maintain inventory of client assets | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Lifecycle Track assets through their lifecycle | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Depreciation Calculate and track asset depreciation | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Warranty Track warranty information for assets | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Locations Track physical locations of assets | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Relationships Define relationships between assets | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Asset Import Import asset data from other systems | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Network Documentation | |||||||
Network Diagrams Create and maintain network diagrams | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network Mapping Automatic network discovery and mapping | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network Topology Visual representation of network topology | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network Devices Document network devices and configurations | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network Connections Document network connections and cables | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network IPs Track IP addresses and subnets | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network VLANs Document VLAN configurations | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Network Security Document security configurations | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Integration & Automation | |||||||
PSA Integration Integration with Professional Services Automation tools | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
RMM Integration Integration with Remote Monitoring and Management tools | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Ticketing Integration Integration with ticketing systems | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
CRM Integration Integration with Customer Relationship Management | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Active Directory Integration with Active Directory | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
LDAP Integration LDAP directory integration | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
SSO Integration Single Sign-On integration | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Webhook Support Support for webhooks and API calls | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Automation Workflows Create automated workflows | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Scheduled Tasks Schedule automated tasks | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Data Synchronization Sync data with external systems | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Security & Compliance | |||||||
Encryption Encrypt sensitive data at rest and in transit | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Access Control Role-based access control | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Audit Logging Comprehensive audit trails | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Compliance Reporting Generate compliance reports | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
HIPAA Compliance HIPAA compliance features | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
GDPR Compliance GDPR compliance features | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
SOC2 Compliance SOC2 compliance features | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Data Retention Configurable data retention policies | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Backup & Recovery Backup and disaster recovery capabilities | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Data Export Export data in various formats | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Data Import Import data from other systems | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Reporting & Analytics | |||||||
Custom Reports Create custom reports | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Standard Reports Pre-built standard reports | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Report Scheduling Schedule automated reports | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Report Dashboards Visual dashboards for reporting | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Analytics Advanced analytics and insights | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Usage Tracking Track system usage | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Performance Metrics Track performance metrics | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
KPI Tracking Track key performance indicators | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
| User Management | |||||||
User Roles Define user roles and permissions | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Team Management Manage teams and team members | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
User Provisioning Automated user provisioning | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
User Deactivation Deactivate users and revoke access | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Multi-Factor Authentication Support for MFA | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
Session Management Manage user sessions | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |
User Activity Track user activity and actions | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ | ✗ |